Müşteri Hizmetleri – İngilizce kelimeleri
52 kelime · İngilizce kelimeleri · Oluşturan Openquiz Team
Anlamlarıyla 52 İngilizce kelime: inquiry, feedback, support, complaint, resolution… OpenQuiz’de bilgi kartları, testler ve yapay zekâ ile konuşma…
Ait olduğu öğrenme yolu: İş İngilizcesi
Kelime listesi
- inquiry /ɪn'kwaɪəri/ (noun) — bilgi talebi; soru
Örnek:We received an inquiry about our return policy.
Eş anlamlılar: question, request, query - feedback /'fi:dbæk/ (noun) — geri bildirim
Örnek:Customer feedback helps us improve our services.
Eş anlamlılar: response, comment, input - support /sə'pɔ:t/ (noun) — destek
Örnek:Our support team is available 24/7.
Eş anlamlılar: assistance, help, aid - complaint /kəm'pleɪnt/ (noun) — şikâyet
Örnek:We take every complaint seriously.
Eş anlamlılar: grievance, objection, criticism - resolution /,rezə'lu:ʃən/ (noun) — çözüm; karar
Örnek:The team worked on a quick resolution.
Eş anlamlılar: solution, settlement, decision - satisfaction /,sætɪs'fækʃən/ (noun) — memnuniyet
Örnek:Customer satisfaction is our top priority.
Eş anlamlılar: contentment, happiness, fulfillment - customer /'kʌstəmə/ (noun) — müşteri
Örnek:Every customer deserves great service.
Eş anlamlılar: client, buyer, consumer - service /'sɜ:vɪs/ (noun) — hizmet
Örnek:We provide quality service to all clients.
Eş anlamlılar: assistance, help, care - agent /'eɪdʒənt/ (noun) — temsilci
Örnek:The agent handled the call professionally.
Eş anlamlılar: representative, staff, employee - policy /'pɒlɪsi/ (noun) — politika
Örnek:Our refund policy is clear and fair.
Eş anlamlılar: rule, guideline, regulation - escalate /'eskəleɪt/ (verb) — üst birime iletmek; yükseltmek
Örnek:Please escalate the issue to the manager.
Eş anlamlılar: intensify, heighten, amplify - resolve /rɪ'zɒlv/ (verb) — çözmek
Örnek:We resolved the issue quickly.
Eş anlamlılar: solve, settle, fix - follow-up /'fɒləʊ ʌp/ (noun) — takip; takip işlemi
Örnek:Send a follow-up email to the customer.
Eş anlamlılar: check-up, review, revisit - ticket /'tɪkɪt/ (noun) — destek kaydı; bilet
Örnek:A support ticket was created for the issue.
Eş anlamlılar: case, issue, record - query /'kwɪəri/ (noun) — soru; sorgu
Örnek:She had a query about her account.
Eş anlamlılar: question, inquiry, request - response /rɪ'spɒns/ (noun) — yanıt; cevap
Örnek:The customer awaited a quick response.
Eş anlamlılar: reply, answer, reaction - availability /ə,veɪlə'bɪləti/ (noun) — bulunabilirlik; erişilebilirlik
Örnek:Please check product availability online.
Eş anlamlılar: accessibility, readiness, presence - assistance /ə'sɪstəns/ (noun) — yardım
Örnek:Thank you for your assistance.
Eş anlamlılar: help, support, aid - courtesy /'kɜ:təsi/ (noun) — nezaket
Örnek:Courtesy is key in customer service.
Eş anlamlılar: politeness, respect, kindness - attitude /'ætɪtju:d/ (noun) — tutum
Örnek:A positive attitude improves service quality.
Eş anlamlılar: mindset, approach, demeanor - communication /kə,mju:nɪ'keɪʃən/ (noun) — iletişim
Örnek:Good communication builds trust.
Eş anlamlılar: interaction, contact, dialogue - professionalism /prə'feʃənəlɪzəm/ (noun) — profesyonellik
Örnek:He showed professionalism in solving the issue.
Eş anlamlılar: competence, expertise, skill - empathy /'empəθi/ (noun) — empati
Örnek:Empathy helps connect with customers.
Eş anlamlılar: understanding, compassion, sympathy - trust /trʌst/ (noun) — güven
Örnek:Trust is essential for long-term business.
Eş anlamlılar: confidence, faith, belief - loyalty /'lɔɪəlti/ (noun) — bağlılık
Örnek:Customer loyalty increases revenue.
Eş anlamlılar: faithfulness, commitment, devotion - refund /'ri:fʌnd/ (noun) — iade
Örnek:We processed a full refund.
Eş anlamlılar: repayment, reimbursement, return - replacement /rɪ'pleɪsmənt/ (noun) — yedek
Örnek:They sent a replacement item immediately.
Eş anlamlılar: substitute, exchange, alternate - review /rɪ'vju:/ (noun) — yorum; değerlendirme
Örnek:The product received great reviews.
Eş anlamlılar: assessment, comment, opinion - appreciation /ə,pri:ʃi'eɪʃən/ (noun) — takdir; minnettarlık
Örnek:We express appreciation for your patience.
Eş anlamlılar: gratitude, thankfulness, recognition - patience /'peɪʃəns/ (noun) — sabır
Örnek:Patience is vital when handling upset clients.
Eş anlamlılar: tolerance, endurance, calmness
…ve bu sette 22 kelime daha.
- Önceki set: Satış ve Müzakere
- Sonraki set: E-ticaret ve Perakende