Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use OpenQuiz, you may provide us with:

• Account Information: Name, email address
• Profile Information: Language preferences, learning goals, profile photo (optional)
• Purchase & Payment Information: Subscription status, purchase history, transaction identifiers, and receipt data from Apple App Store, Google Play, or other payment processors (e.g., Stripe). We do not receive or store your full credit card number.
• User Content: Flashcards, study sets, notes, written practice answers, and other learning materials you create
• Audio Data (Speaking & Pronunciation): When you use voice features (pronunciation assessment, speaking practice, dictation), we collect short voice recordings, transcripts of your spoken answers, and pronunciation assessment scores. Audio is used only to provide feedback and improve your learning experience; recordings are not associated with advertising and are not sold.
• Communications: Messages sent to our support team

1.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Usage & Product Interaction Data: Study sessions, progress, quiz results, features used, time spent, and other product interaction events used to improve the app.
• Device Information: Device type, operating system, browser type, app version
• Log Data: IP address, access times, pages viewed
• Crash & Performance Diagnostics: Crash logs, error reports, launch times, hang rates, and other performance metrics used to diagnose problems and improve stability.
• Cookies: For authentication, preferences, and analytics

1.3 Photos and Images

If you use our photo-to-flashcard feature (Premium), we collect and process images you upload. These images are:

• Processed by AI to extract text and vocabulary
• Stored securely on our servers
• Associated with your account and study materials
• Not shared publicly unless you choose to share them

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Provide and Improve Services

• Deliver personalized learning experiences
• Generate AI-powered flashcards and learning paths
• Track your progress and adapt to your learning pace
• Improve our algorithms and features

2.2 Communication

• Send account notifications and updates
• Respond to your inquiries and support requests
• Send educational tips and feature announcements (with your consent)

2.3 Security and Compliance

• Prevent fraud and abuse
• Enforce our Terms of Service
• Comply with legal obligations

2.4 Analytics

• Understand how users interact with our platform
• Analyze trends and usage patterns
• Make data-driven improvements

3. Information Sharing and Disclosure

3.1 We Do NOT Sell Your Data

OpenQuiz does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We may share information with trusted service providers who assist us in:

• Cloud hosting and storage (e.g., AWS, Google Cloud)
• Payment processing (e.g., Stripe)
• Email delivery and communication
• Analytics and monitoring
• AI and machine learning services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes (subpoenas, court orders)
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Protect the rights and safety of our users

3.4 Business Transfers

If OpenQuiz is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosted on trusted cloud providers with robust security

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information at any time through your profile settings.

5.2 Data Deletion

You have the right to request deletion of your account and associated data. Contact us at [email protected] to initiate deletion. Note that:

• Some information may be retained for legal or business purposes
• Backups may retain data for a limited time
• Deletion is permanent and cannot be undone

5.3 Data Portability

You can request a copy of your data in a machine-readable format. Contact us at [email protected] with your request.

5.4 Marketing Communications

You can opt out of marketing emails by:

• Clicking the "unsubscribe" link in any email
• Adjusting your email preferences in account settings

Note: You will still receive essential service-related emails.

5.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect functionality of the Service.

6. Children's Privacy

OpenQuiz is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using OpenQuiz, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. AI and Machine Learning

OpenQuiz uses AI and machine learning to provide personalized learning experiences. This involves:

• Analyzing your study patterns and progress
• Processing uploaded images for text extraction
• Generating personalized content recommendations

This processing is done securely and in accordance with this Privacy Policy. Your data is used to improve your individual experience and our overall service quality.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for:

• Legal compliance and record-keeping
• Fraud prevention and security
• Resolving disputes
• Enforcing our agreements

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of OpenQuiz after changes take effect constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: