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E-commerce and Retail – English vocabulary

52 words · English vocabulary · Created by Openquiz Team

52 English words with meanings: online store, checkout, cart, logistics, payment gateway… Study them with flashcards, quizzes and AI speaking practice on…

Part of the learning path: English for Business

Word list

  1. online store /'ɒn.laɪn stɔ:r/ (noun) — a store on the internet
    Example: She runs a successful online store selling handmade jewelry.
    Synonyms: webshop, e-store, e-commerce site
  2. checkout /'tʃek.aʊt/ (noun) — the act of paying money
    Example: You can add items to your cart and proceed to checkout.
    Synonyms: payment process, purchase step
  3. cart /kɑ:rt/ (noun) — a place to keep items before buying
    Example: There are three items in your cart.
    Synonyms: basket, shopping cart
  4. logistics /lə'dʒɪs.tɪks/ (noun) — moving and storing goods
    Example: Good logistics are crucial for fast delivery.
    Synonyms: supply management, distribution
  5. payment gateway /'peɪ.mənt 'ɡeɪt.weɪ/ (noun) — a system that handles payments
    Example: The payment gateway ensures secure online transactions.
    Synonyms: payment processor, online payment system
  6. supply chain /sə'plaɪ tʃeɪn/ (noun) — the process of making and delivering goods
    Example: A strong supply chain helps businesses meet demand quickly.
    Synonyms: distribution network, value chain
  7. inventory /'ɪn.vən.tɔ:r.i/ (noun) — goods a business has in stock
    Example: They check their inventory levels every week.
    Synonyms: stock, warehouse goods
  8. customer service /'kʌs.tə.mər 'sɜ:.vɪs/ (noun) — help for customers
    Example: Good customer service increases client satisfaction.
    Synonyms: support team, client assistance
  9. discount /'dɪs.kaʊnt/ (noun) — a lower price
    Example: They offer a 20% discount on all products.
    Synonyms: reduction, price cut, markdown
  10. promotion /prə'məʊ.ʃən/ (noun) — a special deal or discount
    Example: The store launched a big summer promotion.
    Synonyms: offer, campaign, deal
  11. order /'ɔ:r.dər/ (noun) — a request to buy something
    Example: Your order will be delivered in three days.
    Synonyms: purchase, request
  12. shipment /'ʃɪp.mənt/ (noun) — a group of goods being shipped
    Example: The shipment arrived on time.
    Synonyms: delivery, consignment
  13. warehouse /'weə.haʊs/ (noun) — a place to store goods
    Example: All products are stored in the central warehouse.
    Synonyms: storage, depot
  14. delivery /dɪ'lɪv.ər.i/ (noun) — bringing goods to a customer
    Example: Fast delivery attracts more customers.
    Synonyms: shipping, distribution
  15. return policy /rɪ'tɜ:n 'pɒl.ə.si/ (noun) — rules for returning items
    Example: Check the return policy before buying online.
    Synonyms: refund policy, exchange terms
  16. tracking number /'træk.ɪŋ 'nʌm.bər/ (noun) — a code to track an order
    Example: You can track your parcel using the tracking number.
    Synonyms: shipment code, delivery ID
  17. affiliate marketing /ə'fɪl.i.eɪt 'mɑ:.kɪ.tɪŋ/ (noun) — earning money by promoting products
    Example: He earns money through affiliate marketing programs.
    Synonyms: partner marketing, referral marketing
  18. SEO /,es.i:'oʊ/ (noun) — making a website easier to find online
    Example: SEO helps websites gain more visibility.
    Synonyms: search engine optimization
  19. digital marketing /'dɪdʒ.ɪ.təl 'mɑ:.kɪ.tɪŋ/ (noun) — marketing done online
    Example: Digital marketing is vital for e-commerce growth.
    Synonyms: online marketing, internet marketing
  20. social media /'səʊ.ʃəl 'mi:.di.ə/ (noun) — websites for sharing and connecting
    Example: Many brands advertise through social media.
    Synonyms: social network, online community
  21. analytics /,æn.ə'lɪt.ɪks/ (noun) — studying data to learn from it
    Example: Website analytics show which products are most popular.
    Synonyms: data analysis, metrics
  22. conversion rate /kən'vɜ:.ʒən reɪt/ (noun) — the percent of visitors who buy
    Example: Improving the conversion rate is key to more sales.
    Synonyms: performance rate, response rate
  23. invoice /'ɪn.vɔɪs/ (noun) — a bill for a purchase
    Example: Please check the invoice for payment details.
    Synonyms: bill, statement
  24. refund /'ri:.fʌnd/ (noun) — money given back to a customer
    Example: Customers can request a refund within 7 days.
    Synonyms: reimbursement, repayment
  25. CRM /,si:.ɑ:r'em/ (noun) — managing relationships with customers
    Example: CRM systems help manage customer data efficiently.
    Synonyms: customer management, client relations
  26. merchant /'mɜ:.tʃənt/ (noun) — a person or business that sells
    Example: Online merchants often sell products worldwide.
    Synonyms: seller, vendor, trader
  27. vendor /'ven.dər/ (noun) — a company that provides goods
    Example: The vendor ships goods within 24 hours.
    Synonyms: supplier, merchant
  28. retailer /'ri:.teɪ.lər/ (noun) — a business that sells to customers
    Example: Large retailers use both online and offline channels.
    Synonyms: shopkeeper, seller
  29. customer loyalty /'kʌs.tə.mər 'lɔɪ.əl.ti/ (noun) — customers choosing to stay with a brand
    Example: Customer loyalty is built through trust and service.
    Synonyms: client retention, repeat business
  30. review /rɪ'vju:/ (noun) — an opinion or rating about a product or service
    Example: Positive reviews increase the store’s credibility.
    Synonyms: feedback, rating

…and 22 more words in this set.

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