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Customer service – English vocabulary

12 words · English vocabulary · Created by Openquiz Team

12 English words with meanings: patron, provider, receive, refund, reimburse… Study them with flashcards, quizzes and AI speaking practice on OpenQuiz.

Part of the learning path: 600 Essential Words for the TOEIC Exam

Word list

  1. patron /'peɪtrən/ (noun) — a regular customer
    Example: The restaurant’s patrons enjoy the friendly service.
    Synonyms: customer, supporter, benefactor
  2. provider /prə'vaɪ.dɚ/ (noun) — a person or company that gives something
    Example: The internet provider fixed the network issue within an hour.
    Synonyms: supplier, vendor, distributor
  3. receive /rɪ'si:v/ (verb) — to get or be given something
    Example: Did you receive the email I sent yesterday?
    Synonyms: get, obtain, accept
  4. refund /rɪ'fʌnd/ (noun/verb) — money given back; to give money back
    Example: You can request a refund if the product is defective.
    Synonyms: reimbursement, repayment, return
  5. reimburse /,ri:ɪm'bɜ:rs/ (verb) — give money back
    Example: The company will reimburse you for travel expenses.
    Synonyms: repay, refund, compensate
  6. reject /rɪ'dʒɛkt/ (verb) — to say no
    Example: She decided to reject the job offer because it didn’t meet her expectations.
    Synonyms: decline, refuse, dismiss
  7. release /rɪ'li:s/ (noun, verb) — to let go; to make available to the public
    Example: The studio announced the release of the new movie next month.
    Synonyms: launch, publication, debut
  8. request /rɪ'kwest/ (verb, noun) — to ask for something politely or formally; an act of asking
    Example: He made a request for extra time to finish the project.
    Synonyms: appeal, petition, demand
  9. service /'sɜ:.vɪs/ (noun) — help given to others
    Example: The restaurant is known for its excellent service.
    Synonyms: assistance, help, support
  10. ship /ʃɪp/ (verb) — to deliver goods
    Example: They will ship the package tomorrow morning.
    Synonyms: deliver, send, dispatch
  11. support /sə'pɔrt/ (verb) — to support or encourage
    Example: We need to support our teammates during the project.
    Synonyms: assist, encourage, help
  12. volunteer /,vɒlən'tɪər/ (noun/verb) — help without pay
    Example: Many people volunteer at the shelter during the holidays.
    Synonyms: donate time, offer help, serve

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